happiness-happens-month-work

5 Ways to Celebrate Happiness Happens Month at Work

Almost 20 years ago, the Secret Society of Happy People (yup, that’s a thing) declared August as Happiness Happens Month. Each year the Secret Society of Happy People (SSHP) chooses a theme, and this year’s theme is Be the Reason … Read More

sense-of-purpose

The Key to Employee Engagement: Help Employees Find a Sense of Purpose

Today’s employee environment has changed. Not only has technology transformed the way work gets done, but it has drastically changed the expectations employees have for their employer. Gone are the days of finding satisfaction working in a cubicle from 9-5, … Read More

manage-millennials

6 Tips for Managing Millennials & Keeping Them Engaged

A recent Gallup study found that only 29% of employed millennials are engaged at work, with another 16% of millennials being actively disengaged. This indifference millennials have towards their work has lead to job-hopping. It’s not so much that millennials … Read More

increase-employee-engagement

12 Ways to Increase Employee Engagement

Employee engagement has been a hot topic for companies for quite some time, and for good reason. According to Gallup, 70% of the American workforce is not engaged. With job-hopping on the rise, it’s more important than ever for companies … Read More

vip-crowd-evan-short

VIP Crowd Employee Spotlight: Evan Short

How did you end up working in your field and at VIP Crowd? I have been working with software, either as a hobby or as a job, since I was in high school. At Purdue I met our VP of … Read More

customer-retention

7 Easy Ways to Boost Customer Retention

The numbers don’t lie – B2B customer retention is essential to your company’s growth: A 5% increase in customer retention can increase profits by 25-95% (Bain & Company). Acquiring a new customer is anywhere from five to 25 times more … Read More

vip-crowd-employees-sarah-joioner

VIP Crowd Employee Spotlight: Sarah Joiner

How did you end up working in your field and at VIP Crowd? My career path is not well worn, nor does it have subtle bends. One constant theme has been customer service. From serving at a diner to software … Read More

customer-rewards

What is a Customer Rewards Hub?

At VIP Crowd, our main goal is to help companies build stronger relationships with their customers, and turn their best customers into advocates. B2B businesses have been working hard to bring the customer-centric focus to life company-wide. This focus on … Read More

customer-advisory-board

How to Effectively Run a Customer Advisory Board

Companies have long been implementing customer advisory boards to help manage the strategic direction of their business. A customer advisory board is a chosen groups of customers that meet periodically to review industry trends, discuss mutual challenges and opportunities, and … Read More

company-success

Achieving Company Success Through Customer Success

Customer success isn’t just a buzzword. Customer success is a proactive strategy for anticipating the needs of your customers, and delivering exceptional products, services, and experiences – increasing the ROI of your partnership. B2B companies are implementing full customer success … Read More